Privacy Policy

Effective Date: March 2026
Business Name: Phonics Foundations™
Website: www.phonicsfoundations.com.au

1. Overview

Phonics Foundations™ (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

2. What Information We Collect

We may collect the following types of personal information:

Contact details: name, email address, phone number
Booking information: appointment details, service selections
Payment information: processed securely via third-party providers (e.g. Stripe, Wix Payments, PayPal)
Child-related information: limited information provided by parents for educational support purposes (e.g. age, developmental stage, learning needs)
Website usage data: IP address, browser type, pages visited (via cookies/analytics)

3. How We Collect Information

We collect information when you:

Submit a contact form
Book a consultation or service
Purchase a digital product
Subscribe to updates or marketing
Interact with our website (cookies/analytics)

4. How We Use Your Information

We use your information to:

Provide and deliver our services
Process bookings and payments
Deliver digital products and resources
Communicate with you about your enquiries or purchases
Improve our website and services
Meet legal and regulatory obligations

We do not sell your personal information.

5. Child Information

Any information relating to children is provided by a parent or legal guardian and is used solely to support educational guidance.

We do not collect information directly from children.

6. Disclosure of Information

We may share your information with:

Payment providers (e.g. Stripe, PayPal, Wix Payments)
Website and booking platforms (e.g. Wix)
Service providers who assist in operating our business

All third parties are required to handle your data securely.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including:

Secure website hosting
Password-protected systems
Trusted third-party platforms

However, no method of transmission over the internet is 100% secure.

8. Cookies and Analytics

Our website may use cookies and analytics tools to:

Understand website traffic
Improve user experience

You can disable cookies through your browser settings.

9. Access and Correction

You may request access to, or correction of, your personal information by contacting us at:

📧 admin@phonicsfoundations.com.au

10. Marketing Communications

We may send occasional updates or relevant information. You can unsubscribe at any time via email or by contacting us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Phonics Foundations™
📧 admin@phonicsfoundations.com.au
🌐 www.phonicsfoundations.com.au